HP printer in error state is a widespread problem users face. It is common in HP OfficeJet printers. The issue makes it impossible to use the device. So, users cannot perform their essential tasks. It indicates wrongly connected cables, network problems, or corrupt printer drivers. Keep reading to find some good troubleshooting techniques for it.
Ways to Eliminate HP Printer in Error State
Confirm proper physical connections to your PC
Confirming proper physical connections is one of the ideal ways to get your HP printer out of the error state. Your computer and printer should be linked. Look for signs of damage to the cable. Restart both the printer and computer. Check if the error state issue is gone.
Bring your printer back online.
The HP printer in error state Windows 10 issue arises if the printer isn’t set online.
● Move to the ‘Control Panel’ section via the Windows ‘Start’ button.
● Here, choose ‘Devices and printers.’
● Find the status of your printer.
● If it shows ‘Ready,’ its online.
● If not, right-tap its icon and choose ‘Use printer online.’
Set the printer as the default
You need to set the HP printer as default to facilitate printing.
● Open the ‘Run’ dialog and input ‘control panel.’
● Once there, choose ‘Devices and printers.’
● From the list, choose your HP printer and right-tap it.
● Select the ‘Set as default printer’ option.
● When a green tick appears on your HP printer icon, your printer is set as default.
Get the latest printer drivers.
Try manually installing the printer drivers if you still find the HP printer in error state.
● Navigate to the HP support website.
● In the Downloads section, find your printer model.
● Tap the ‘Download’ link to get the needed drivers.
● The file will download to your system.
● Extract the driver file to a directory on your PC.
● In the directory, tap the .msi file.
● It will run the driver package installer.
● After the installer app updates the printer drivers, restart your PC and the printer.
Clean print spooler files
● Head to ‘Local Disk C > Windows > System32 > Spool > Printers’
● There will be numerous files in the printer folder.
● Delete them.
● Next, navigate to ‘Local Disk C > Windows > System32 > Spool > Drivers > w32x86.’
● Delete the files in the w32x86 folder.
● Tap ‘Restart’ in the spooler service.
● Your printer will be online.
Final Words
These techniques are helpful when you find your HP printer in error state as they fix the major causes. Use them one at a time and learn the cause of the problem. You can also avail of professional help with it.