The HP printer offline error often strikes when users send a print command. This is an extremely common error that can result from connection problems, settings errors, or outdated drivers. But there are several easy fixes for it. This article will PROVIDE you some of the best solutions to this issue.
Ways to Turn HP Printer Offline to Online
Enable the Use Printer Online mode
In case the ‘Use printer offline’ mode is selected, your HP printer cannot execute the print job.
● Navigate to ‘Settings’ from the Windows Start menu.
● Here, choose the ‘Devices and Printers’ option.
● From the given printers list, right-tap on your HP printer.
● Now uncheck the ‘Use printer offline’ option.
Use the HP Print and Scan Doctor
Download the latest version of the HP Print and Scan Doctor application when your HP printer is offline.
● When you download the application, you will find its file as hppsdr.exe in the Downloads folder.
● Ensure that you are in administrator mode.
● Select ‘Yes’ to trust the utility’s source.
● Tap ‘Start’ and select your printer.
● Tap ‘Retry’ if your printer is not listed.
● This utility detects connection problems.
● Follow what it says.
● Tap ‘Yes’ if it asks you to switch on printer updates.
● Go through the prompts.
Remove or update the HP printer driver.
Outdated printer drivers are a major cause of HP printer offline errors.
● Navigate to ‘Device Manager’ via the Windows search feature.
● Click it.
● Expand the printers section.
● Find your HP printer’s model number.
● Right-tap it.
● From the dropdown, click ‘Update driver.’
● Hit ‘Search automatically.’
● Let the drivers update.
● Restart your PC after the updates get installed.
● If you are reinstalling the driver, remove it from the programs list first.
● Uninstall the current printer and download the latest one from HPs website.
Troubleshoot the connection problem
Wireless network users who find their HP printer is offline can use the following troubleshooting process.
● Turn off the HP printer, and wait for 10 seconds before turning it on.
● Also, restart your system.
● Disconnect the cord from the router and wait for 10 seconds.
● Now reconnect it.
● After the internet comes back, turn on your system.
● Use the HP wireless setup wizard to link your printer to the network.
Final Words
Use this effective troubleshooting method whenever you find your HP printer offline. Turning your printer online, fixing the connection, and updating drivers will help you immensely. You can connect with a printer expert if the problem persists.